Answers about shipping - Janalo
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The shipment is made around 5 days  during the week, on Saturdays and Sundays there is no distribution, which would be done on Monday delivery if you buy on weekends. (In case of bank transfer, the shipment will be made when the transfer is received, which may delay the delivery of the order a bit.)

Orders are incorrect or have some defect: If you have received an incorrect or defective order, please contact us either through the store chat, by email to or by calling 606125337 (Whatsapp too).

I have not received my order yet: If the delivery time has passed and you have not received the order yet, please contact us by chat, mail or phone of the store.