Change and Returns - Janalo
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  • Change: Completely free a change of the shirt bought by another of another size or model.
  • Return:
    • Refund by Paypal: the customer must "activate the Paypal Refund service" in which case the cost of the return will be fully covered provided that they do not exceed 30 euros of shipping costs.
    • Refund without payment by Paypal: The cost of the return will be 6 euros to cover the shipping and collection costs of the return item.